Self-Learning Voice Agent

Definition

The productized form of harmony-core’s SDR wedge — combining voice-stack (proprietary 70ms voice pipeline), self-learning-loop (closed-loop CRM/Gong feedback), opinionated playbooks, and CRM integration into a single product targeted for July 1, 2026 production launch.

Related decisions

• DEC-005 — Self-learning capability is required
• DEC-006 — Production by July 1, 2026 with paying customers
• DEC-013 — Marketed as “self-learning revenue voice agent”
• DEC-014 — First ICP: mid-market B2B with Salesforce/HubSpot + ideally Gong

Sources

• offsite-2026-04-14 — committed
• vision-2026-04-15 — productization gap identified (engineering ready, packaging is the work)

Related entities

• vitali, ayala — productization owners (AI-016)
• saar-arbel, tomer-friedman — co-shippers to July 1 (AI-009)
• oneai, elevenlabs, leaping-ai — competitors in this category

Related concepts

• voice-stack — the proprietary tech under the hood
• self-learning-loop — the moat
• wedge-strategy — this product IS the wedge
• touch-onboarding — GTM model
• brain-layer — what it sits on top of

Productization gap (per Vision session)

• UX
• Onboarding flow
• Playbook builder
• CRM integration polish
• Customer-facing dashboards proving the learning loop